We’re growing! Do not miss the opportunity to be a part of our global team as our Portfolio Quality Analyst
About us:
At iVisa we believe that traveling should be simple. That’s why over 1 million travelers have chosen us to facilitate their passports, visas, and other travel documents. We are the easiest, fastest, and simplest solution in the market. Our company is growing 80% year on year. We know our biggest strength is our people and we’re looking for the right new team members to help propel our culture and achieve our goals. Above all else, we always have fun!
As a Portfolio Quality Analyst , you'll be responsible for:
Lead a team of QA Analysts in maintaining backend configurations for visa products to ensure compliance with official government sources and requirements.
Design and enforce internal QA standards, establish workflows, routines, and tools to support consistent product accuracy.
Identify and implement process improvements to reduce manual work, increase QA throughput, and prevent recurring errors.
Explore, propose and execute automation solutions (scripts, validations, monitoring tools) to reduce repetitive backend tasks.
Collaborate with the Portfolio Coordinator to align and meet minimum QA portfolio standards.
Provide mentorship and ongoing training to QA Analysts.
Define, monitor and report on strategic quality KPIs such as backend error rate, response time to fixes, etc, to contribute to company's goals.
What will make us choose you?
1–2 years of experience in QA, operations, research, or backend data entry roles.
Strong technical understanding of backend systems, admin panels, or configuration platforms.
Comfortable using productivity tools (Google Sheets, ClickUp, internal platforms).
Problem-solving orientation with an eye for scalable solutions and automation.
Organized, proactive, and committed to documentation and clarity in execution.
Flexible and adaptive – open to change and improvements in workflows.
Excellent communication skills in English, both written and verbal
Advanced level of Excel, Google Drive and Looker Studio
iVisa ensures equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, marital status, or medical condition.
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